We want you to be completely satisfied with every purchase. If you're not happy with a product, you’re welcome to return it — simply WhatsApp us at 0335 1699246. Our return and exchange window is 14 days from the date of delivery. To qualify for an exchange, items must be mostly unused, with at least 90% of the product remaining. Return and exchange requests are processed promptly, typically within 7–14 working days. Please note that original delivery charges are non-refundable. Customers are responsible for any delivery charges incurred when exchanging products. In cases of damage or leakage, we will fully cover all delivery charges. To begin your return or exchange, please WhatsApp us at 0335 1699246.